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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

What is Club Bookers?

Club Bookers is a one-stop personalized global VIP concierge for nightlife booking services, VIP experiences, Luxury services, Event planning and providing 24/7 concierge service for any request. Club Bookers offers a bespoke range of VIP concierge services tailored for VIP clients.

Where can I use Club Bookers?

Club Bookers has an international team and operates globally so wherever you are, they are there to help you.

Why should I use Club Bookers?

Using Club Bookers will make your wishes come true, any issues you might have getting a booking in one of the best VIP clubs in the world, booking your yacht for your holidays, getting access to special VIP events, Club Bookers is there to make it happen. Through their bespoke international connections and partnerships, Club Bookers is capable of offering any service you require.

What type of venues do you work with?

Club Bookers works with the best VIP venues in the world, nightclubs, lounges, restaurants, hotels, villas, boats and so much more. You can contact the concierge team and get more information.

I can’t find on your website the venue / experience I want to go to.

If you cannot find the venue you’re looking for on the Club Booker’s website, feel free to reach out to and ask for details as one of the team members might still be able to help get access to the venue of your choice.

I don’t know where to go, can I get help planning my night out / experience?

One of Club Bookers’ expertise is event planning, so get in touch with the team and one of the concierges will help you plan your night out / experience.

I’m trying to go out on a specific budget, how do I find my best options?

Club Bookers has a wide portfolio of choices tailored to suit any specific needs and wants of the customers. Make sure to contact the team and they will help find the best option for you.

What is bottle service?

Bottle service, also known as Table Service is a premium way of experiencing nightlife with less hassle. Bottle service provides dedicated reserved seating at the venue of your choice.

Why book a VIP table?

All VIP nightclubs are best experienced with a VIP treatment, which means you have a VIP table booked. This means you can arrive at peak time and still skip the queue. At the door you will be greeted by a host who escorts you to your own table where you have dedicated service at the table.

What’s included with my table booking?

Table Booking perks may change based on the venue but in general in a Table booking you can find:
a. A private table for you and your guests
b. Private service from a personal waitress
c. The bottles you ordered
d. Standard mixers (OJ, pineapple, etc.)
e. Queue skipping for you and your guests

Why should I book a table in advance instead of just turning up?

If you just turn up at the venue, it might be too late for a booking as the tables may be sold out. Also waiting until the last minute, table prices might be higher. It is highly recommended to book your table in advance to avoid any disappointment for you and your guests.

How much does using a concierge cost?

The cost of a concierge depends on the complexity of the required booking. The concierge cost will always be made visible to the customer right from the beginning. To find out more contact the concierge team and get more information.

What can I use my concierge for?

You can use Club Bookers concierge services for Yacht & Boat Hires, Private Jet Reservations, Sportscar Hires, Access to special VIP Events, Luxury Travel Arrangements, Spa & Wellness Reservations, Members Club Introductions, Exclusive leisure activities and more.

Who is my concierge?

Club Bookers has a team of expert concierges who will assist you on your request. The concierge who will manage your request will be your dedicated concierge.

How do I contact my concierge?

There are several ways you can get in touch with the Club Bookers concierges. You can contact your concierge by phone, whatsapp, email, online form or through the social media channels. All details about how you can contact your concierge are here: Contact Us

Can I change my booking?

For any changes related to your booking, reach out to your concierge as soon as possible. Depending on the booking type, the changing policy may vary.

I need to cancel my booking, what should I do?

For any cancellations related to your booking, reach out to your concierge as soon as possible. Depending on the booking type, the cancellation policy may vary.

An issue came up, how do I get in touch with my concierge?

There are several ways you can get in touch with the Club Bookers concierges. You can contact your concierge by phone, whatsapp, email, online form or through the social media channels. All details about how you can contact your concierge are here: Contact Us.

What is the refund policy for a canceled booking?

Depending on the booking type, the cancellation policy may vary. Reach out to your concierge as soon as possible if you need to cancel a booking.

What’s the dress code at the venue I am attending?

Most of the high end venues have a smart dress code policy applicable. Depending on the venue, the dress code may vary. To find out more contact the concierge team and get more information.

Will I have to show my ID if I book through Club Bookers?

All bookings who require proof of age will require ID to be shown. To find out more contact the concierge team and get more information.

I didn’t show up to my reservation, what happens now?

Depending on the booking type, the no show policy may vary. Reach out to your concierge as soon as possible to find out more.

I lost my purse/phone/jacket/wallet/id at the club.

In case you lose something, make sure to contact the venue as soon as possible as they might help. Club Bookers is not responsible for what happens at the venue.

Contact Our VIP Concierge

Contact our 24/7 VIP Nightlife & Lifestyle Concierge. We got you covered.